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Main Conference Day 1 - Tuesday 21 June 2016

08:20 AM - 09:00 AM Morning Refreshment and Registration

09:00 AM - 09:20 AM Opening Remarks from the Chairman

Ben Huang, Global Business Services Center Head, Panalpina

Ben Huang

Global Business Services Center Head
Panalpina

09:20 AM - 10:00 AM Next stage of shared services centre: Effectively implementing the shared services & outsourcing concept to achieve real finance transformation

Yancong Sun, Director of Global Financial Cloud, ZTE

Ø How the SS&O model can help finance department to adapt to theon-going economic volatility across the globe?

Ø Navigating ways for finance leaders to make considerable impact on SS&Obusiness model to increase top line of the entire business

Ø Grounding business decisions with sound financial analysis by generatinginsights from SSC data


Yancong Sun

Director of Global Financial Cloud
ZTE

Government & End-to-End Control

10:00 AM - 10:40 AM Developing an end-to-end performance evaluation system to collect information needs for core business objectives

Ben Huang, Global Business Services Center Head, Panalpina

Ø Identifying the most important KPIs for employee performance andorganizational risk

Ø Organizing visualisation process to better interpret your KPIs andadjusting subject to business objectives

Ø Re-examining the existing KPI systems regularly to ensure the criteriaare in line with your corporate goals


Ben Huang

Global Business Services Center Head
Panalpina

10:40 AM - 11:10 AM Networking Break

11:10 AM - 11:50 AM Case Study from DHL: Implementing e-invoicing for further efficiency improvement to catch up with the fast-paced global economy

Soo Ching Ching, Director, Finance Excellence - Express Asia Pacific, DHL Express APAC

Ø Identifying the commonpitfalls of e-invoicing transformation at the planning stages

Ø Preparing the technologysupport for smooth transformation to e-invoicing

Ø Maximizing the benefits bygreater visibility and manual work reduction

Ø Gaining buy-in fromsuppliers to achieve end-to-end efficiency improvement


Soo Ching Ching

Director, Finance Excellence - Express Asia Pacific
DHL Express APAC

11:50 AM - 12:30 PM Roundtable Discussion: How to invest in process excellence in procure-to-pay (P2P) process in FSSC to achieve efficiency improvement

Ø Implementing process excellence projects from conceptualized ideas, resulting in cost reduction

Ø Revamping metrics methodology and operational governance model for multiple processes across different sites globally

Ø Sustaining the process excellence and spreading the transformation for different sites globally


12:30 PM - 1:40 PM Lunch and Network Break

1:40 PM - 2:20 PM Panel Discussion: Tackling challenges of SSC after the first three years for efficiency improvement and governance enhancement

Ben Huang, Global Business Services Center Head, Panalpina Yancong Sun, Director of Global Financial Cloud, ZTE Helen Qian, APAC Centre of Technical Accounting Manager, Honeywell

Ø Identifyingcommon challenges of SSCs after the first three years

Ø Strengtheningcorporate governance by getting senior management buy-in on communicationacross functions

Ø Enhancingplatform integration to enable effective communication but ensure data security


Ben Huang

Global Business Services Center Head
Panalpina

Yancong Sun

Director of Global Financial Cloud
ZTE

Helen Qian

APAC Centre of Technical Accounting Manager
Honeywell

Talent Management

2:20 PM - 3:00 PM Developing a strong management team with leadership and devoted culture to create high performance teams to add value to business

Jessica Feng, HR Manager, Eaton Corporation Suzhou Branch

Ø Designing effective training program to take the lead of business culture and processtransformation

Ø Strengthening capabilities to accelerate career move oftalent in SSCs

Ø Created an inclusive and diversified culture to gain employees respect andengagement

Ø Developing customized coaching plans and leisure timeactivities to make life in SSCs colorful


Jessica Feng

HR Manager
Eaton Corporation Suzhou Branch

3:00 PM - 3:30 PM Networking Break

Value Creation

3:30 PM - 4:30 PM Roundtable Discussion: Transforming your SSC into a strategic business partner by getting the strategies & tools right

In this session participants will be divided into groups of 10 for an interactive discussion on the strategies to transform your shared services centre into a real value-adding partner

Ø Whatvalue-adding processes are there in your shared services center?

Ø Howto use a data oriented approach to provide insights than just data?

Ø TopIT tools in store to help with in-depth data analytics and efficiencyimprovement


4:30 PM - 5:10 PM Transforming the focus from transactional process to in-depth analytics to climbing up the value chain

Xu Gao, Deputy Head of Finance Shared Services Center, Continental Automotive Holding

Ø Taking initiative from transactional accounting processes to process automation and value-adding business

Ø Driving business value through in-depth analytics on the data resources in FSSC

Ø Identifying the value-added services to provide to internal customers as a strategic business partnery


Xu Gao

Deputy Head of Finance Shared Services Center
Continental Automotive Holding

5:10 PM - 11:59 PM Closing Remarks by Chairman and End of Day 1

Ben Huang, Global Business Services Center Head, Panalpina

Ben Huang

Global Business Services Center Head
Panalpina